01Most of your visitors arrive on a phone
Tourists checking a restaurant before walking over, guests comparing guesthouses from their hotel room: almost none of it happens on a desktop. The site has to work properly on a phone first, not as an afterthought.
02WhatsApp and Telegram, not just a contact form
In Siem Reap, most enquiries and reservations happen over WhatsApp or Telegram. A website that only offers a contact form is asking people to change habits. It should meet them where they already are.
03Directions matter more than they do elsewhere
Addresses in Siem Reap aren't always easy to describe. A clear Google Maps link and accurate opening hours prevent the single most common reason a visitor gives up before showing up.
04English and Khmer, both handled properly
A site built only for one audience (tourists or local customers) leaves the other guessing. Bilingual doesn't have to mean a second, neglected version of the site.